I picked up a free ebook on Amazon the other day. It is titled, "It's Not All About Me - The top ten techniques for Building Quick Rapport with Anyone", by Robin Dreeke. I thought it looked like an interesting read. I'm all about self improvement and can be fairly neurotic. I thought I could probably glean a few things that would at the very least help me at work. Robin Dreeke is the head of the FBI’s Behavioral Analysis Program within the Counterintelligence Division. I thought, I bet this guy is pretty smart. He is!
I read the first two chapters with interest yesterday at lunch. His first piece of advice is to smile. In fact, the whole first chapter is about how disarming a smile can be and how to engage people simply by showing happiness. For some of us this is difficult and takes a little practice. For instance, have you ever seen a person who looks as if they have never smiled a day in their life?
Their face seems to be stuck in a permanent state of misery. I always wonder what that person would look like if they were happier.
To smile seems fairly intuitive in the building of relationships. All that is required is to maneuver a few facial muscles and viola! Win friends and influence people. Except that it's not always that easy. At least not for me.
I have mentioned before that I'm a little like Eyeore. I can be a gloomy Gus. Pouting's my name and frowning's my game. Okay. Enough word games. You get the picture. I have a terrible habit of walking around wearing my emotions on my face. A common reaction to this look of doom is, "Margaret, are you okay?" to which I respond, "No." To which they say, "What's wrong with you?" To which I reply, "The sky is falling." It's really rather pathetic. But I'm very good at self pity. One could say I've earned my gold star in self pity.
A few years ago someone pulled me aside and said, "Margaret, I know you have a hard life, but you have to be more positive at work. Everyone thinks you're grumpy. Even if you don't feel like it, you need to smile more." I walked away and cried for a week. Then I began to learn the art of painting on a fake smile. When anyone would ask how I was I would say, "Fine." Just like a normal person. For a long time it felt really unnatural but eventually I got used to it. And truth be told, I'm glad that person told me to cheer up. They said a hard truth that made me reevaluate my facial expressions. And that is powerful.
As I read Robin's book the true power behind a smile dawned on me. Even though I generally am very good at my fake smile now, I have learned how to genuinely smile and put the real emotion behind it, even if I feel like garbage inside.
Today started out really rough. I dragged my tired body out of bed, depressed and sick at heart. I had a familiar feeling of gloomy Gus syndrome and longed to stay at home in bed. But I couldn't. I have to go to work whether I feel like it or not. But I cannot stress enough how very much I did not want to and how difficult it was to make myself do it.
Once I walked in the door to work I adjusted my facial muscles and forced myself to look carefree. Within minutes I was engaged in a conversation with a woman I don't know very well. I complimented her hair and told her "I like your personal style." After she gushed about her hair dresser for a few minutes she stopped and said, "You know Margaret, you are always so cheerful." I smiled and thought, "If only you knew."
But I walked away from the conversation with a glimmer of hope in my heart. If making myself smile and pretend to be happy makes other people happy which in turn makes me happy, why did I ever expend so much energy moping about?
And that, my friends, is why we should all smile as much as we can when we are sad and having a hard time. A smile is like a boomerang. When you throw it at someone, it comes right back at you. Which does kind of make it all about me, but not really.
Great post! You always make me think ... and smile :-)
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